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Public Safety Dispatcher Dispatcher candidates: Please watch this page for updated information about our next hiring process. • The Position Public Safety Dispatchers are responsible for maintaining communications between the Police Department and the public, as well as officers in the field and other public safety agencies. The communications center is a fully computerized environment at a 911 Public Safety Answering Point (PSAP). Dispatchers must: perform multiple tasks simultaneously, establishing priorities as needed; determine and coordinate initial responses to calls and assign necessary personnel; monitor and operate alarms, radios, telephones, and various computer systems; monitor holding cells and other key points of the department and campus via remote video cameras; fulfill general administrative duties include typing, filing, booking prisoners, and processing warrants; perform other duties as assigned. 
Applicants must be 18 years of age at time of appointment and have a legal right to work in the United States on a permanent basis. Applicants are required to have a valid California Driver's License and must also have earned a high school diploma or equivalent. Candidates must meet other California POST requirements for the position of Public Safety Dispatcher including hearing and vision standards. Dispatchers must have full use of both hands, be able to lift at least 25 pounds and be able to perform a variety of physical movements including standing, sitting, kneeling, and bending at the waist without restriction. Prior dispatch and/or other public safety experience is preferred, but not required. We seek candidates with excellent oral and written communication skills, the ability to make good decisions under pressure and during emergencies, and the ability to interact with a diverse constituency. Successful candidates must complete a written test, an oral interview, an extensive background investigation, a POST-certified medical and psychological examination, and a pre-employment drug test.
As of October 2007 the salary range for Public Safety Dispatcher is $47,256 - $70,771 per year. We also provide an annual $500 uniform allowance after a full year of employment. Lateral dispatchers may be assigned within the salary range based on prior experience.
Public Safety Dispatchers generally work a 4/10 plan (four days a week, ten hours per day). There are also overtime opportunities including extra staffing for intercollegiate sporting events and other special events. Dispatchers accrue approximately ten hours of vacation per month. The vacation accrual rate increases to 12 hours per month at 10 years of service, 14 hours per month at 15 years, and 16 hours per month at 20 years. The University designates 13 holidays per year and provides extra pay or leave in compensation. Dispatchers earn up to eight hours of sick leave each month, with no accrual limit. Upon retirement, unused sick leave may be converted to additional service credit. Public Safety Dispatchers are members of the University of California Retirement System (UCRS). Unlike many agencies, this plan is fully paid by the University – employees are presently not required to contribute from their salary. After vestment with a minimum of five years of University service, employees may retire with a pension based on the number of years of service, age at retirement and the average of the highest three years of salary, up to a maximum of 100%. For example:
In addition to the retirement plan, PSDs may elect to participate in a tax-deferred 403(b) savings plan, a 457(b) deferred compensation plan, and a voluntary after-tax defined contribution (DC) plan. The University also offers a pre-tax health care reimbursement account (HCRA) and a pre-tax dependent care reimbursement account (DepCare) Other University benefits include a competitive selection of medical, vision, dental, disability, accidental death & dismemberment, legal insurance and other insurance plans, including many with premiums partially or fully paid by the University. University employees are eligible for tuition fee reduction at the University of California, presently amounting to approximately a 2/3 discount. Please refer to the University of California Human Resources and Benefits web page for details about the retirement plan and other benefits: http://atyourservice.ucop.edu
The only way to apply is online at http://jobs.berkeley.edu. You must have a valid e-mail account. Once your application is submitted, we will contact you via e-mail or telephone when we begin our selection process. NOTE: Some e-mail programs might accidentally mark our correspondence as junk. Please check your e-mail settings, and watch for e-mail with “UCPD” in the subject line.
Our process begins with a written examination. We employ a standardized test that is carefully constructed to measure your abilities on the basis of job-related criteria, and it requires no prior police experience or training (Refer to the POST Public Safety Dispatcher Selection Standards). A screening committee will review the candidates who complete the test. Generally, we establish a passing score that is higher than most other departments. The committee is also responsible for objective evaluation of each application based on job-related education, experience, and characteristics that have been shown to be desirable for successful UCPD Public Safety Dispatchers. Successful candidates will be invited to an oral interview, conducted by a panel that consists of a cross-section of members of the Police Department. The panel will ask a series of questions designed to evaluate the candidate’s ability to communicate effectively, to exercise good judgment, and to display other relevant talents and skills. Top-rated candidates from the oral interview are subject to an extensive background investigation, as required by California POST regulations. All relevant aspects of the candidate’s suitability will be examined, based on the POST standard job dimensions for the position of public safety dispatcher. Candidates who are discovered to have been deceptive or who do not otherwise meet standards (including dependability, integrity, judgment under pressure and interpersonal sensitivity) will not be advanced. Candidates who successfully complete the background investigation will be considered for interview by the Chief of Police. The Chief of Police then decides whether or not to offer employment to the candidate. Any such job offer is conditional upon the satisfactory outcome of a medical examination, drug testing and psychological screening.
If you'd like more information about our department, please contact Sgt. Andrew Tucker in the Office of the Chief of Police, by phone at (510) 642-1157 or via e-mail.
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