Now accepting applications for:

Records Technician

Records technician candidates: Applications now being accepted. You may apply now at jobs.berkeley.edu ­ job requisition number #008905.

• The Position
• Requirements
• Salary Range
• Benefits
• How To Apply
• The Selection Process
• More Information

The Position

Records Technicians are uniformed, civilian employees of the University of California Police Department. The primary function of the UCPD Records Unit is to process, route and store official police reports, confidential documents and other types of information. Other major functions of the Records Unit include customer service, fingerprint services, data collection & presentation, and contact & coordination with Federal, State and local agencies.

The Records Unit utilizes a variety of techniques and technologies to ensure compliance with applicable laws, policies and procedures. The Records Technician works in an electronic environment. Major job duties require complicated data entry into the Records Management System and checking the quality of the data to ensure accuracy.

Records Technicians must process incoming and outgoing police reports in an efficient and timely manner in accordance with established guidelines, procedures, policy and law. They are also expected to provide assistance and answer questions for members of the University community and the general public who contact the police department for routine and emergency services, both in person and by electronic means. Records Technicians must route inquiries and messages to appropriate parties quickly and accurately.

Record Technicians perform campus Lost and Found functions, process release paperwork for towed vehicles and handle incoming cash and receipts. They assist the Records Supervisor in generating reports and completing projects as required. Records Technicians process University job applicants by collecting fingerprints and processing necessary paperwork, and are called upon to help process prisoners, including fingerprinting, taking pictures and booking into computer systems. On occasion, Records Technicians write official police reports.

Other duties constantly change to meet department needs. Records Technicians must be flexible, able to multi-task and willing to adjust their schedules and work priorities to meet those needs.

Requirements

Records Technicians must be at least 18 years of age at the time of appointment and must possess a high school diploma or GED and a valid California Driver License. Prior to employment, Records Technicians must successfully pass an extensive background investigation, a medical exam and a drug screening. Records Technicians must have the legal right to work in the United States on a permanent basis.

Record Technicians must have: a strong orientation to detail and accuracy in data entry; the ability to multi-task; excellent communication and customer service skills; the ability to answer multi-line telephones and route inquiries appropriately according to type and priority; the ability to interact with prisoners and perform work in a detention facility; the ability to learn to perform necessary job tasks including the use of specialized computer systems and software; the ability to work diligently with minimal direct supervision.

Other highly desirable qualifications for Records Technician candidates include: experience with customer service; advanced typing skills; knowledge of database and data entry functions, Computer Aided Dispatch Systems and/or law enforcement telecommunications systems; familiarity with standard office computer software applications; familiarity with law enforcement administrative functions; the demonstrated ability to make good decisions under pressure.

Salary Range

As of October 2007, the salary range for Records Technician is $34,620 - $49,248 per year.

The department provides an annual $500 uniform allowance after a full year of employment.

Candidates may be assigned within the salary range based on prior experience.

Benefits

Records Technician work on a 5/8 plan (five days a week, eight hours per day). There are occasional overtime opportunities throughout the year, including intercollegiate sporting events, concerts and mutual aid.

Record Technicians accrue 10 hours of vacation per month. The vacation accrual rate increases to 12 hours per month for over 10 years of service, 14 hours per month at for over 15 years, and 16 hours per month with over years.

The University designates 13 holidays per year, and Records Technicians are compensated with 8 hours of holiday pay. Record Technicians earn eight hours of sick leave per month, with no accrual limit. Upon retirement, unused sick leave may be converted to additional service credit.

Record Technicians are members of the University of California Retirement System (UCRS). Unlike many agencies, this plan is fully paid by the University – Record Technicians are presently not required to contribute from their salary.

In addition to the retirement plan, University employees may elect to participate in a tax-deferred 403(b) savings plan, a 457(b) deferred compensation plan, and a voluntary after-tax defined contribution (DC) plan. The University also offers a pre-tax health care reimbursement account (HCRA) and a pre-tax dependent care reimbursement account (DepCare)

Other University benefits include a competitive selection of medical, vision, dental, disability, accidental death & dismemberment, legal insurance and other insurance plans, including many with premiums partially or fully paid by the University.

University employees are eligible for tuition fee reduction at the University of California, presently amounting to approximately a 2/3 discount.

Please refer to the University of California Human Resources and Benefits web page for details about the retirement plan and other benefits:http://atyourservice.ucop.edu.

How To Apply

The only way to apply is online at jobs.berkeley.edu. You must have an e-mail account. Once your application is submitted, we will contact you via e-mail or phone to provide you with details about the selection process.

NOTE: Some e-mail programs may use filters which might block our correspondence. Please check your e-mail settings, and watch for e-mail from "UCPD"

The Selection Process

A screening committee will review the applications and test results to perform an objective evaluation of each based on job-related education, experience, and characteristics that are established as desirable for successful employees.

A limited number of candidates will be invited to an oral interview, conducted by a panel that consists of a cross-section of members of the Police Department. The panel will ask a series of questions designed to evaluate the candidate?s ability to communicate effectively, to exercise good judgment, and to display other relevant talents and skills.

Top-rated candidates are subject to an extensive background investigation. All relevant aspects of the candidate?s suitability will be examined, based on the job dimensions for the position. Candidates who are discovered to have been deceptive or who do not otherwise meet standards (including dependability, integrity, judgment under pressure and interpersonal sensitivity) will not be advanced.

Candidates who successfully complete the background investigation will be considered for interview by the Chief of Police, who decides whether or not to offer employment. Any such offer may be conditional upon the satisfactory outcome of a medical examination and a pre-employment drug test.

More Information

If you would like more information about our department, please contact Sgt. Andrew Tucker in the Office of the Chief of Police, by phone at (510) 642-1157 or via e-mail.